Apple Music Profile
I had a playlist shared to me through iMessage, but I can’t view the profile from the creator of it. The name is there but when I tap it, it doesn’t take me anywhere
iPhone 13 Pro Max, iOS 15
User profile for user:
Grace2211
User level:
Community Specialist
Greetings jvkw02,
We understand that you're unable to view an Apple Music profile. To clarify, if you search for their profile, are you able to access it or do you experience the same behavior? If you're able to view the profile, we'd like to provide you with a few steps that may help resolve this issue:
1. From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.
2. Swipe right or left to find the app that you want to close.
3. Swipe up on the app's preview to close the app.
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
If you're not able to locate their profile when you search for it, they may have set a restriction on their profile as stated in the following resource: See what friends are listening to in Apple Music on your iPhone, iPad, iPod touch, or Android device
Unfollow and block users
1. Go to your profile.
2. Under Following or Followers, tap a person to go to their profile.
3. On the right side of their profile, tap the More button.
• Tap Unfollow to stop following them.
• Tap Block to block a user from seeing your profile. People that you block won’t see your music or find your profile in Apple Music.
Let us known if this helps.
Best wishes!