can’t access my apple music profile from any of my devices

i have an ipad, iphone 14 and mac, all three of them have my apple music account however i can’t access my profile from any of them, the only options that show up when i tap my profile are “account settings, notifications and gift redeem”, i have tried redownloading the app, signing out and it’s still not fixed

Posted on Dec 26, 2022 2:54 PM

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Dec 28, 2022 8:22 AM in response to eylül129

Hello eylül129,


You should be able to access your Apple Music profile using one of the following resources:


Use a Mac


Create an Apple Music profile on Mac (Select your macOS version at the top.)


Create a profile

1. In the Music app  on your Mac, click Listen Now in the sidebar.

2. Click the My Account button (looks like a photo or monogram) in the top-right corner of the window, then click Get Started.

3. Follow the onscreen prompts to create a user name, find and follow friends, share playlists, and more.

If you want to share music with friends only, make sure to select People You Approve in the “Choose who can follow you” area.

4. Click Done.

After you finish setting up your profile, you can find friends whose music profile you’d like to follow or choose who you share music with (so friends can see what you’re listening to).

Note: If you’re the organizer of a Family Sharing group, you can allow children to create Apple Music profiles (or prevent them from doing so). See Restrict access to items in Music.

Edit your profile name or photo

You can change your name or the photo shown in your Apple Music profile.

1. In the Music app  on your Mac, click Listen Now in the sidebar.

2. Click the My Account button (looks like a photo or monogram) in the top-right corner of the window, then click Edit.

3. Do any of the following:

- Update your name: Enter a new name.

- Update your photo: Click the Camera button , then select a photo from Defaults, Recents, or Other.

You can also edit your profile to choose who you share music with or to choose music to share with your followers.


Use the iPhone


See what friends are listening to in Apple Music on your iPhone, iPad, or Android device


View your profile

1. Open the Apple Music app.

2. Tap Listen Now.

3. In the upper-right corner of Listen Now, tap the photo icon my account button or your photo.

4. At the top of your screen, tap [your name] View Profile.


If you're missing an option, we'd confirm that the devices you're using are completely up to date and try it again. Should you continue to have issues, what happens when you follow the steps above? Are you receiving any errors along the way? If so, what are they? As this information will help us to move forward.


Hoping this helps out, take care.


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can’t access my apple music profile from any of my devices

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