Shazam iphone APP library sync issues. Shazam website library stopped synching with Shazam APP

Seems to have been intentional. They own Shazam yet stoped sharing data with Shazam.come when you sync to iCloud.

Sync Music Recognition in Control Center with the Shazam App 

When you turn on Music Recognition and Shazam in iCloud settings on your device, your song history is synced across the Shazam App and Control Center. In most cases, this happens automatically. Here’s what to do if it isn’t working:

1. Make sure you've updated Shazam to the latest version.
2. Make sure you have two-factor authentication set up for your Apple ID.
3. Go to Settings > your name. 
4. Tap iCloud.
5. Turn on Music Recognition.
6. Turn on Shazam.

When you sync Shazam in Control Center with iCloud, your Shazams will no longer be available in your account at shazam.com. And because Shazam will no longer be storing your data, you won’t be able to get copy of your Shazam data from Shazam.com.

I also want to add it has been a horrible apple experience dealing with numerous support reps that don’t even realize apple bought Shazam, tell me it’s their policy to go through the App Store or app and contact the developer, which then brings your to apple support. Leaves me speechless.

ive just solved it. i dont know what ive just did tbh but as i scrolled through all these conversations i did one crucial thing. i switched off the icloud sync for shazam in settings and now its synced everything!!! give it a few mins and itll show on everything.

hope this helps.

!!!!! It is All Done !!!!!!

Today after 8 mounths break, I tried Deansdale2023 's solution, first nothing happened but than I added another step and the shazam web site is all synced with my Iphone (600 songs) immediately!!

Here solution;

" Here are the steps:

Click on 'Settings' -> on top of everything click in Your Name -> 'iCloud' -> go to 'Apps using iCloud' -> 'Show All'.

Now disables 'Music Recognition' and 'Shazam'..... "

I waited 5 minutes and than try a restart Iphone, nothing happened. :(

Then just only opened Shazam option at the iCloud Settings. (not the Music Recognition)

They all came to my Shazam.com library page, exactly same number of songs, dowloaded CSV, its all there.

In detailed work;

There is a point; older times, before Apple buy Shazam, we were using with a mail account to sign in, than Apple forced us to use with iCloud account bc. of sync services and eco system Apple Music integration etc.

When you log in with iCloud account, the library menu button is moved from top menu to end of shazam web page, to site map list (they want to hide from us taking data and to use Apple Music instead) and there is no logout button at anywhere. Once you signed in with iCloud ID you cannot log out, or I couldn't found it.

So I tried another browser(EDGE) to sign in to Shazam.com and at the login page, I used sign in with mail option with my old Shazam's account mail, it mailed me a connection to get to Shazam library, but it was also empty bc I deleted them while trying to solve this problem last year. The old top menu came with all as old page with library menu item and logout item.

By this try I learned that apple is forcing us to use with iCloud Account only.

If you enable Music Recognition and Shazam option at iCloud Settings, it only sync data with apple music data base. If you use that way no website sync.

If you use only Shazam option at iCloud Settings, but no Music Recognition, It sync with web site.

This is like privacy something written at "What data do we collect and how do we use it?"

https://www.shazam.com/privacy

While all these steps that I try and solving, there is no loose of any data on my phone's shazam list and exactly same number of songs came to my shazam.com library.

As a conclusion, one Apple's silly problem is solved by our efforts and spending time from life. Thanks to Deansdale2023..

There was another step I tried, I don't know this has any effect but maybe.

!! While I disabled all Music Recognition and Shazam options from iCloud settings !! (pls don't do when syncing with iCloud), I found a action link at Shazam app settings menu in the About section, Erase User Data. It says that if you don't use iCloud ID or any ID it will be logged in as random account ID. So there was erase random user data link, and I used that. But when I enabled iCloud sync there was delete acoount data from iCloud, so I didnt use that. :)

If look on some of the later post I posted. I gave a solution

Hi,

Of course it was resolved.

Just follow these steps and you can now have the updated song list on shazam.com:

Here are the steps:

1- Go to 'Settings' and Click on your name (Apple ID, iCloud...):

2- Click on 'iCloud'

3- Below 'Apps Using iCloud', you have several apps but you need to tap on 'Show All':

4- Now uncheck 'Music Recognition' and 'Shazam'

That's it, wait 5 minutes and everything will appear on Shazam.com

Hello skejja,

Being able to sync your library in Shazam is a great feature and we're glad you had the opportunity to contact Apple. With the steps you've completed thus far and information shared by Apple, reaching out to the Shazam experts directly. You can find their contact options via the link below.

Solutions - Apple Support

Prior to reaching out to them, you may find the steps listed below helpful. These steps walk through backing up your Shazams to iCloud so you won't lose them and to have access on other devices. You can also find this information and steps outlined in the following article.

1. "Make sure you've updated Shazam to the latest version.
2. Make sure you have two-factor authentication set up for your Apple ID.
3. Go to Settings > your name. 
4. Tap iCloud.
5. Turn on Music Recognition.
6. Turn on Shazam."

Use Shazam on iPhone, iPad, Apple Watch, or Mac

Take care!

I have same and more with your problem. I also tried all things as you and same end. but.. :) my shazam web library is empty and all icloud sevices are activated. Same Icloud ID, No sync.

I have iphone5s that dont in use. I wanted to try shazam with it, dowloaded older version of shazam bc of ios is 12.5.7 it has icloud synch as newest version, same menu specs etc. not much old I think. I activated shazam icloud sync but still have empty list in it, waited some long, not sych with my recent libraray at last version of shazam. Than I started to recognise new songs, woww! all new songs are synchronized with website library at the same time. Then I checked with my Iphone13Pro ios 16...(latest upd.) these new recognised songs are not shown there. All phones have same icloud id, all same settings, all sync other services over icloud and working and well wifi internet connection.

So older version of shazam with icloud sych option, its working and sync with web site of shazam over icloud. (bc there is no sign in with mail option or google just use apple icloud ID automaticaly when downloading app)

But newest version of shazam force you to use only APPLE MUSIC for that! What a JOKE Apple!

I also have similar problem with itunes Match sync. it is forcing me to use apple music with my old ipad1, ipad2, apple TV 1st ver. All my music library went gray its showing all sync. as normal, nothing missing as visual same number of songs album photoes etc. but they are just not playing with error "item couldnt find". All was ok and working till 2022's last months. At itunes on windows, iphone5s and 13pro, its ok, all sync and workin as normal with Itunes match.

I get long discussins with apple support on phone, but no solution for all these problems. They just say we couldnt find a solution to do.

All these sync problems and apple music forcing is started with 2023!

Hopefully this will trigger a notification to everybody who has commented expressing the same disdain and frustration about this issue.

While this isn't a fix for the Shazam.com Library not syncing the latest data from your phone, anyone who is really missing that Export to CSV feature should check out my solution posted in a similar discussion.

Let me know if you have any further questions!

Sorry, no answer, just to say I have the same problem. I do not have a subscription to Apple Music, so my iTunes does not reflect the Shazams. My iPhone says I have 652 Shazams and the web account says I have 490. For me, the website library stopped syncing June 21, 2022. I like to use the csv download feature on the website to puruse songs to purchase in iTunes so I can do chord analysis (jazz songs). Although I can listen to the Shazamed song in Spotify, I cannot put the songs in my slow downer software unless I buy them in iTunes. It is a much more difficult world for me now.

skejja, I can say with confidence that you are not alone in this! I am actually facing the same, where my Shazam app fails to sync with my Apple Music Shazam playlist. I deleted both apps, I installed them again and the issue persists. The phone and the apps are updated (since I redownloaded them after uninstalling). I rebooted the device, tried several connection method (Wi-Fi and cellular) and has failed on all attempts. I do not want to resync my playlist as I have deleted some songs from my Apple Music playlist and by resyncing the two apps Shazam will bring back all the songs which I deleted in the music app but not in Shazam.

Frustrating, because I know the feeling calling support and not knowing that Apple owns Shazam and the reps have no training provided to help on the issues but merely rely on internal articles to help customers.

Not the best customer experience lately Apple, you need to get your head from the ground and start dealing with real issues.

I've been having the same issue for a long time. My Shazam's website data is cutoff since June 13, 2022. The app doesn't sync to my Music library anymore (My Shazam Tracks playlist), no matter how many times I've reinstalled, logged out and logged in again, etc. all the basic and even intermediate stuff we can do.