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Airpods Pro Not Charging

I bought the first generation two days ago, and have found that I cannot get the case to charge via lighting cable. I've tried multiple cables, power sources, and resetting them, but only wireless charging works at the moment. Is there anything I can do before returning them?

Posted on Oct 8, 2022 7:27 PM

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Question marked as Best reply

Posted on Oct 8, 2022 11:02 PM

QINwIGK Said:

"Airpods Pro Not Charging: I bought the first generation two days ago, and have found that I cannot get the case to charge via lighting cable. I've tried multiple cables, power sources, and resetting them, but only wireless charging works at the moment. Is there anything I can do before returning them?"

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Troubleshooting AirPods Charge:

A. A Few Links to Visit:





B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it needs to resync with the charger
1 reply
Question marked as Best reply

Oct 8, 2022 11:02 PM in response to QINwIGK

QINwIGK Said:

"Airpods Pro Not Charging: I bought the first generation two days ago, and have found that I cannot get the case to charge via lighting cable. I've tried multiple cables, power sources, and resetting them, but only wireless charging works at the moment. Is there anything I can do before returning them?"

-------


Troubleshooting AirPods Charge:

A. A Few Links to Visit:





B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it needs to resync with the charger

Airpods Pro Not Charging

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