I have been having a problem when I take Instagram story videos. It’s as if the three cameras constantly switch back and forth on my phone causing a glitch in the video. It makes the video jumpy and difficult to watch. The problem does not occur with Snapchat or the regular camera video. Does anyone else have this problem/know how to fix it?
iPhone 13 Pro, iOS 15
Hello IphoneAL19,
Thank you for reaching out to Apple Support Communities.
Let's try these steps:
"If an app on your iPhone or iPad doesn't work as expected, try this.
1.Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2.Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3.Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4.Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."
More details can be found here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
If the issue persists, can you verify your exact iOS version? Also, when did you first notice this?
Cheers!
13 Pro Instagram Story Glitch
