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Bought a new iPhone mini

Why can’t I open the sim tray

iPhone 12 mini, iOS 16

Posted on Oct 9, 2022 8:18 AM

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Question marked as Top-ranking reply

Posted on Oct 9, 2022 8:47 AM

Apple is no longer selling the iPhone 12 mini. Regardless, did you purchase this new iPhone mini directly from an Apple Store or an Apple Authorized Reseller, or from another third-party source? If from the former, and it's within 14 days of purchase, you can take it back for a full refund. For the latter, you will need to work with them to get this resolved.


Ref: Remove or switch the SIM card in your iPhone - Apple Support

1 reply
Question marked as Top-ranking reply

Oct 9, 2022 8:47 AM in response to 03May

Apple is no longer selling the iPhone 12 mini. Regardless, did you purchase this new iPhone mini directly from an Apple Store or an Apple Authorized Reseller, or from another third-party source? If from the former, and it's within 14 days of purchase, you can take it back for a full refund. For the latter, you will need to work with them to get this resolved.


Ref: Remove or switch the SIM card in your iPhone - Apple Support

Bought a new iPhone mini

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