I have a user account on my MacBook Air that is associated with an Apple ID that has been changed. I am trying to delete that user account. When I try to do that, I am asked to enter the password for the old Apple ID, because Find My Mac needs to be turned off. But I cannot do that because the old Apple ID has been changed. Any ideas how to fix this?
MacBook Air 13″, macOS 12.6
Yes, that is correct. What perplexed me is that it would not accept the new password. I did some more looking and discovered that the Find My Mac app in the account with the old user name seemed to be aware of two old inactive devices. I deleted those devices, and signed out of Apple this user account. After I did that, as an admin on my own account, it accepted the new Apple ID password, and I successfully deleted the user account from my computer.
Thanks you so much for working through this with me!
Yes, that is correct. What perplexed me is that it would not accept the new password. I did some more looking and discovered that the Find My Mac app in the account with the old user name seemed to be aware of two old inactive devices. I deleted those devices, and signed out of Apple this user account. After I did that, as an admin on my own account, it accepted the new Apple ID password, and I successfully deleted the user account from my computer.
Thanks you so much for working through this with me!
Well, that’s not a “new” AppleID. You just changed the username.
Even if it asks for the old username, it should be the new password.
If the AppleID was terminated by Apple, then you need to contact Apple. As far as I understand, you can’t close an AppleID because you cannot transfer purchases.
I believe I do, but when I enter it, it is rejected, with the message that either the ID or the password is incorrect. When I try the "forgot my password" option, I am told that the Apple ID is invalid or not supported (which I already know, because it has changed!)
Hmmm. The ID was changed because it used an email address we no longer have access to. It was changed to an iCloud email address, and I think we followed the steps for changing the ID, which you can do. It's the name that is defunct, not the account. The new ID does work, but it's like the old name ID has been orphaned!
I changed the email address, following this: Change your Apple ID - Apple Support
So purchases, contacts, etc. went to the new ID, without a problem. For some reason, one account on one computer did not change over and it appears it is still associated with the old email address, with no clear way to change it. I hope I am being clear.
Do you know the password of the old AppleID?
Did you change the email address or did you create a new AppleID?
Turning off Find My Mac
