Apple Watch can't connect to cell service

I have recently transfer phone carriers from Verizon to Visible. I have an iPhone 14 pro and Apple Watch Series 7. While my phone connects to Visible without issue, I am unable to connect my Apple Watch.


I open the Watch app on my phone and follow the prompts in Cellular > Set Up Cellular. After the set up completes "successfully" I return to Cellular in the Watch app and Visible appears as "NOT IN USE".


I have tried rebooting both phone and watch. I have tried reseting both devices to factory setting. Neither of these approaches or combination of these has been successful.


I would be grateful for suggestions to resolve my issue.


Thanks :)

Apple Watch Series 7

Posted on Oct 9, 2022 2:16 PM

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Question marked as Top-ranking reply

Posted on Oct 9, 2022 3:56 PM

For the US Visible carrier this

Apple Watch - Carriers - Apple

includes this footnote:

4 UMTS not supported. Contact your service provider for more details.


I would contact Visible. support.



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Apple Watch can't connect to cell service

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