Screen Display problem after battery dying

Macgraham1 Said:

"Screen Display problem after battery dying: If my computer ***** down due to low battery, when it is starting again it displays a repeated small picture of any document that was on screen."

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Thank you for the photo.

Troubleshooting a Failing Screen:

Your Screen is Failing:

From what you have reported, your screen is apparently defective. So, It is time for a new screen. If you have not had this replaced, and it is covered under warranty, then it might be replaceable by Apple, free of charge --but that it Apple's call.

What to Try: 

• Take a Screenshot on your Mac - Apple Support. See if you still get this error. Open it on another device, seeing if the lines are still there
• Create a New User, seeing if you still get this error.
• Connect an External Monitor.  If you do not have an HDMI port, then use this adapter: Belkin USB-C to HDMI Adapter - Apple

Perhaps this is a Faulty Device?:

How old is this Mac? Note that you have a one-year, out-of-the-box, limited-warranty with this. So, if it is covered under warranty, then see if you can get the screen replaced. Being faulty, it likely would be nothing on you. Ask Apple Support for a new screen.

Apple Contact Us Info:

• Contact Us - Choose Locations
• Proceed from there as Necessary
• NOTE: Due to the Coronavirus Pandemic, calls are taking a bit longer to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you :)

Macgraham1 Said:

"Screen Display problem after battery dying: Thank for that....although not great news. I will do these few test and see what it does. This is the 2021 16" MacBook Pro. Of course I live in Jamaica, so not exactly an apple store easily accessible."

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You are welcome.

For Apple:

See if mail-in service is an option for you.

Get this Serviced by an AASP:

Get this serviced by an AASP (Apple Authorized Service Provider). They'd recover the data, and create a backup for you, and would provide you with a new screen (for a price).

Contact an AASP: 

1. Go Here: Find Locations - Apple Authorized Reseller
2. Click: Service & Support
3. Enter: your location information
4. See: if there is an AASP nearby
5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the Mac