How to fix vertical lines on MacBook Pro M2 2023

Daya1206 Said:

"I have Bought a MacBook Pro M2 2023 and vertical lines are showing after 3 days of owning the computer.: [...]Does anyone is experiencing this issue?[...]"

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Thank you for the screenshot.

Yes. I've been through something similar...

Perhaps this is a Faulty Device?

Based on Personal Experience...

Getting the Screen Replaced:

As for getting this serviced, do you have AppleCare+ with this? Apple gives you a one-year, out-of-the-box limited warranty for defective items. Either way (warranty-covered or not), have Apple perform the replacement. If there are no nearby stores, or if you cannot get to one on your own, then have Apple ship you a box. You'd ship it to them, and they include instructions of what to do before sending it in. During the days of COVID, I had to send in my laptop 11 times, due to a loose connection between the LogicBoard and the screen. Being an absolutely defective device(nothing on my part), and patient, Apple gave me a free $2,500 USD upgrade, for just the price of the AppleCare+ I purchased with it.

First, Try Activating a Chat Session:

1. Go to: getsupport.apple.com
2. Select: Music, Apps & Services
3. Select: iTunes Store
4. Select: Subscriptions & Purchases
5. Select: View, change, or cancel subscriptions
6. Select: No Thanks. Continue.
7. Click: Chat

If a Chat does not Activate, Call Apple Phone Support:

• Contact Us - Choose Locations
• Proceed from there as Necessary
• What the Wait?: It may take a while to get through to Apple Support. And that makes sense because many are at home at the moment working out of the house or taking classes at home (due to the Coronavirus Pandemic), thus giving them more time to contact Apple Support. So, just stay on the line, and you will get through :)

Daya1206 Said:

"I have Bought a MacBook Pro M2 2023 and vertical lines are showing after 3 days of owning the computer.: [...]Does anyone is experiencing this issue?[...]"

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Thank you for the screenshot.

Mirror this Display:

If you need to use this Mac while in this screen issue, connect an external display, and mirror the screen to it. Plug it in, using this adapter: USB-C Digital AV Multiport Adapter - Apple. Then mirror the screen with either of these key combos, depending on whether or not your have a touchpad:

• With Touchpad: [command + dim light key]
• Without Touchpad: [command + F1]

Daya1206--

if you would like help identifying the add-ons or issue that might be causing this issue, please download and run this little "discovery" utility, Etrecheck. it changes NOTHING, and does not even need to be installed.

it purpose is to create a report of what is happening on your Mac, including a few tests, and can be posted back to a reply on the forums IF and only if you follow the directions faithfully.

Use the Share Icon to save a copy of the sanitized report to the System ClipBoard. then start a reply on the frourmsj and use this icon to open a special sub-window to accept the report, and PASTE it into the reply:

The screenshots you provided do NOT appear to be display defects in my opinion.

They are far more likely to be software issues or conflicts.

Re: power and battery operation:

Your mac is a battery-capable device. it is not expected to be used only on battery all day until the battery goes dead. (it is not an iPhone.)

Your mac uses 'smart charging' to begin to charge the battery ONLY when needed. Supplying power does NOT start a battery charge cycle, unless charging is necessary. Your mac can run faster with the power adapter connected. Your Mac will NEVER over-charge.

When AC power is available, your should always connect the power adapter.

I don't really think this is a hardware problem. The same thing happened to me and I arrived to this page. I just had to restart my laptop and the lines were gone. Yes, this happened when my laptop went dead and I turned it on again.

For reference, I have the MacBook Pro M2 13"

Hello,

Yes I'm having the exact same issue with my M2 Macbook Air. On my 3rd replacement now. Tried to ignore it on this 3rd one, but I am now also having issues with sleeping/waking it up. Can't believe it!

Maisie

All Other reader NOT the original author would get the increased personal attention they deserve by starting a NEW discussion, describe your symptoms in detail, include your model-year Mac, your MacOS, and your Etrecheck report.

Having the same thing happen to three computers does not lend itself well to there being generic flaws on you can bring out.