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junk email

Many emails end up in junk folder on my iPad. How do I stop this from happening. I have not set up any junk rules and some of the senders are in my contacts . I never know when I get them in junk so I have to check the folder instead of just checking my inbox. This is very frustrating. I have the latest update installed---version 15.9. Please advise/help etc. Thanks

iPad, iPadOS 14

Posted on Oct 9, 2022 8:59 PM

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Question marked as Top-ranking reply

Posted on Oct 10, 2022 7:34 AM

Sometimes email may be misrouted to your Junk folder for a variety of reasons - these often being the automatic “smarts” of your email provider and/or your iPad recognising content or patterns that might be indicative of Junk/spam messaging.


If an email is misidentified as Junk, simply move/drag the misidentified mail email to your Inbox - and the algorithm(s) will learn. Moving misidentified mail may have to be repeated more than once, but generally, the algorithm will improve its judgement based upon your input.

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Question marked as Top-ranking reply

Oct 10, 2022 7:34 AM in response to Imacquest

Sometimes email may be misrouted to your Junk folder for a variety of reasons - these often being the automatic “smarts” of your email provider and/or your iPad recognising content or patterns that might be indicative of Junk/spam messaging.


If an email is misidentified as Junk, simply move/drag the misidentified mail email to your Inbox - and the algorithm(s) will learn. Moving misidentified mail may have to be repeated more than once, but generally, the algorithm will improve its judgement based upon your input.

junk email

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