I have reset my passcode associated with my AppleID. But when I enter the new one (when downloading from the AppStore), it say "Either the ID or the password is incorrect". Any help, as I want to update my OS.

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Level 1

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I have reset my passcode associated with my AppleID. But when I enter the new one (when downloading from the AppStore), it say "Either the ID or the password is incorrect". Any help, as I want to update my OS.

MacBook Pro 13″, OS X 10.10

Posted on Oct 10, 2022 3:36 AM

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Answer 1

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Eric Root

Level 10

684,111 points

Oct 10, 2022 9:49 AM in response to abdoulaye50

If you have changed your password, have you followed the steps in this article on all devices/computers?

What to do after you change your Apple ID or password - Apple Support. *.

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I have reset my passcode associated with my AppleID. But when I enter the new one (when downloading from the AppStore), it say "Either the ID or the password is incorrect". Any help, as I want to update my OS.

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