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I am assisting a customer within my company. What would a cause or be a fix for this issue. On his iPhone he has a bunch of contacts, all the information is there including email address. When logging into iCloud on PC and look at the information for contacts all of the data is not there. Specifically the email address, which is required to export\import vCard into Outlook Contacts.
iPhone 13 Pro Max
Hello Contactinfomissing,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with contacts syncing with iCloud. Try the ssteps listed ehre to see if they resolve the issue: Set up and use iCloud Contacts - Apple Support
"Set up iCloud Contacts
When you turn on iCloud Contacts, all of the information* stored on separate devices uploads to iCloud. If you turn off iCloud Contacts, your information won't automatically move from iCloud back to your device.
On your iPhone, iPad, or iPod touch
All of the information stored in Contacts uploads to iCloud.
On your Mac
All of the information* stored in Contacts uploads to iCloud.
* If you have contacts information stored On My Mac, that information will not automatically sync. In Contacts, drag a contact from On My Mac to All iCloud, or export your contacts as Vcards, then manually sync with the Finder.
On iCloud.com or iCloud for Windows
After you turn on iCloud Contacts on your iPhone, iPad, iPod touch, or Mac, your contacts upload to iCloud. You can find and edit your contacts on iCloud.com or in iCloud for Windows. Any changes that you make automatically update on your other devices.
If you turn off iCloud Contacts on your iPhone, iPad, iPod touch, or Mac, your contacts won't delete from iCloud, they won't update automatically, and any changes you make won't update across your other devices.
Add Contacts from third-party accounts
If you store contacts in a third-party email service, you can add the email account to your iPhone, iPad, or iPod touch. Then, check that Contacts is enabled.
If you experience sync-related issues, disable the account.
Use the Finder or iTunes to sync Contacts
If you don’t want to manage your contacts with iCloud, or if you want to do a one-time sync, sync your Contacts manually with the Finder or iTunes.
When you sync with the Finder or iTunes, your information stores locally on your devices. There can be differences in information if you update one of your devices in between syncs. For example, if you delete contacts from your computer after syncing with your iPhone, iPad, or iPod touch, the next time you sync with your computer, those contacts will delete from your iOS or iPadOS device, too.
If you have trouble setting up iCloud Contacts
We hope this helps.
Cheers!
Contact emails missing in iCloud
