iOS 16 issues with camera

This might be the error that makes me go back to Samsung. My IPhone 12 Pro was great until the recent 16.xx upgrade. Now my camera jitters and you can hear the shutter going crazy at 1 or 2x. .5 is ok. My videos are the same and no updates or answers from Apple.

I recently changed everything to apple. Going back to pc and android

[Edited by Moderator]

I recently updated my IPhone 12 Pro to 16.1.2 . I used my camera for the first time and now it’s making noise and won’t focus on anything higher then .5. Jittery.

the phone has been great until this update. How do I get my camera back?

So, many of you suggested I go to an Apple Service Center, which was good advice but difficult for me to get to as I live in rural Thailand.

I finally did get to one. The did all the checks on the phone running a diagnostic routine. They indicated my camera stabilizer is broken. They then asked me if I attach it to the handlebars of a motorcycle. I said yes. They indicated that the vibrations from the engine and road most likely broke it.

$300 to replace the camera. I kindly declined as the whole phone is only worth $400 to $450. I also commented that I need the phone on my motorcycle for gps maps and have had many phones on my motorcycles over the years. Why would I pay to have the camera replaced only to have it break again. Apple hasn’t upgraded the camera stabilizer to handle vibrations.

So I guess my next phone is back to Samsung. I would suggest all motorcycle riders to dump Apple as they know the issue having a weak stabilizer and won’t replace the camera for free. It’s their issue, they even show this issue on their support page. Do the right thing Apple, build a stronger camera. My camera didn’t get any major jolts, just normal vibrations from the motorcycle.

Well, that was short lived journey with Apple phones. Back to Samsung

Hi SKGuru,

We appreciate you reaching out to us. We understand that you are experiencing camera quality issues after updating to iOS 16.

We’d like to gather additional details that may help us be in a better position to assist you.

Have you had a repair performed at a third-party service center?

If yes, we recommend that you check out the article below.

About genuine iPhone cameras - Apple Support

If no, we recommend that you update your device to iOS 16.0.3.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch

If your device is already up to date and you never had a repair, we recommend that you reach out to us here so we can take a closer look into the issue: Get Support

Take care!

Then make an appointment to have your phone examined:

Genius Bar Reservation and Apple Support Options - Apple

or contact Apple Support directly:

Contact - Official Apple Support

Your experience is definitely not the norm.

No, it wasn't due to a "weak stabilizer," it is not a recommended use of the phone; this warning was first published September 10, 2021 (and has been updated since):

Exposure to vibrations, like those generated by high-powered motorcycle engines, might impact iPhone cameras - Apple Support

Google and Samsung have not published similar warnings, but such damage can occur on any device that uses Optical Image Stabilization systems.

Indeed, vibration dampener manufacturer QuadLock states:

The Quad Lock Vibration Dampener has been created in response to the increased sensitivity of new smartphone camera's image stabilisation modules and the impact that some motorcycle engine's have on these modules.

https://www.quadlockcase.com/blogs/news/introducing-the-vibration-dampener

Were it just iPhones, they wouldn't hesitate to say so.

I have upgraded to iOS 16.3 but the camera issue become worse now. After the update I see lots of vertical lines when I use rear camera but I don't see any line when I use the front camera. Also I did not see any improvement in the camera clarity after updating it to iOS 16.3.

So I have visited the Apple Service without any further delay. They mentioned that they might replace the camera if there is an issued it with the camera. As per them it is not software issue.

If they replace the camera I am little worried what will happen in the future when the phone is out of warranty.

Please provide your inputs on this.

Thanks

I did not understand you! My iPhone 13 pro device is still in warranty only. I am just worried what will happen when they replace only the camera in my device will it work normally as it should be and also will it be reliable?

Yes it works as expected then its fine but I am little worried about it as I am not confident when there is a replacement.

Also I am worried when the unit is opened for service hope it doesn't create any other issue and I hope they fits the device properly as it was earlier to make sure water doesn't goes inside.

I have got my phone after camera replacement but still the photos are not clear as it should be. I am not really sure about the rear but I definitely feel that there is some lag in the front camera as my selfie pics or still blurry.

If they replaced the camera means it is only the rear camera or it is both rear and front?

I had been to apple service to check the device again. They checked and confirmed that there is nothing wrong with the front camera. They also confirmed that they have replaced only the rear camera front camera is untouched but I get blurry pics when I take from from front camera. They are not agreed to it, they are saying it is because of low light. But I am surprised how can iPhone 13 pro pics from front camera is not even equal to the iphone 6.

They did not accept my complain and they have returned the phone back. What shall I do to to prove them that there is something really wrong with the camera. Please suggest!

Yes I’m in this boat too I took the phone back to Apple Store and they wouldn’t replace the handset and just replaced the camera under warranty and also sent it via mail in second time and they couldn’t find anything wrong with it so it is still an ongoing case with my phone it was all working brillant until ios16 screwed my camera up BIG time and when doing videos when zoomed in it jiggery too not happy I already gave in my consumer laws right and they won’t do anything about it cos the camera hardware isn’t failed and system diagnostics in the phone saying it’s all working fine no issues. So yesterday I plugged my iPhone into my iMac and did an update from that and gonna keep an eye on it in the next few days to see if that improves anything. I also have 2 iPads and no issues with camera on ios16 no jiggers at all everything all in focus!

IPhone 14 Max Pro, ios 16.3.1, my apple camera app only works in selfie mode, however the rear camera works fine with other camera apps. My flashlight does not work either. This all started right before I did the update, which did nothing for the issues.

My brand new iPhone SE (3rd gen) camera and flashlight stopped working when I upgraded to the latest iOS 16. This seems like a software issue as the phone has not been dropped. And it seems like it’s not consistent across models. My husband’s brand new iPhone 13 is not having any issue on the latest iOS. Hope Apple is able to figure out what is causing this problem. Soon!

Please assist in respect to the help you received to fix the problem. Am currently struggling with the same issue after my iOS 16.1 update