So, many of you suggested I go to an Apple Service Center, which was good advice but difficult for me to get to as I live in rural Thailand.
I finally did get to one. The did all the checks on the phone running a diagnostic routine. They indicated my camera stabilizer is broken. They then asked me if I attach it to the handlebars of a motorcycle. I said yes. They indicated that the vibrations from the engine and road most likely broke it.
$300 to replace the camera. I kindly declined as the whole phone is only worth $400 to $450. I also commented that I need the phone on my motorcycle for gps maps and have had many phones on my motorcycles over the years. Why would I pay to have the camera replaced only to have it break again. Apple hasn’t upgraded the camera stabilizer to handle vibrations.
So I guess my next phone is back to Samsung. I would suggest all motorcycle riders to dump Apple as they know the issue having a weak stabilizer and won’t replace the camera for free. It’s their issue, they even show this issue on their support page. Do the right thing Apple, build a stronger camera. My camera didn’t get any major jolts, just normal vibrations from the motorcycle.
Well, that was short lived journey with Apple phones. Back to Samsung
