prime video wont start

Prime Video no longer loads from with Apple TV. I've tried resetting system and individual components, also deleted and reinstalled Prime Video app. The app works fine when accessing via an alternate TV with FireStick or Roku device.

Apple TV HD, tvOS 14

Posted on Oct 10, 2022 11:59 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2022 1:00 PM

Apple TV HD, tvOS 14

Users are advised to keep their devices up-to-date. (We’re on tvOS 16 now.) Update your Apple TV - Apple Support. App developers can also have minimum system requirements for their apps, which in turn requires newer versions system software.

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

prime video wont start

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.