Unable to reset iPod touch back to original status

Hello and welcome to the community 🤗

• To Reset your iPod touch look here How to factory reset your iPhone, iPad, or iPod touch - Apple Support
• if you have a mac or a pc with iTunes you can also look here Restore your iPhone, iPad, or iPod to factory settings - Apple Support

• Learn what to do if you don't remember your passcode for your iPhone, iPad, or iPod touch, or your device is disabled.

If your computer doesn't recognize your iPod touch

• If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support (CA)

If your iPod won't turn on or seems frozen

• If your iPod won't turn on or seems frozen - Apple Support (CA)

For more help

Come back to us or contact Apple Support

Restore your iPhone, iPad, or iPod to factory settings - Apple Support