Apple TV plus in two homes

Question

Apple TV plus in two homes

I have Apple TV plus in one home of mine on an Xfinity box. Then at my other on my Xbox series x. But it tells me I have to log in each time I try to use them. I heard it’s for 6 connections or something. What gives?

Posted on Oct 11, 2022 2:12 AM

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Answer 1

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Urquhart1244

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Oct 11, 2022 12:15 PM in response to Daniel Moilanen

You may install the Apple TV app on a probably unlimited number of devices, and use it on any of them as you please. There is however a limit for simultaneous streams. For Apple TV+ content, that limit is 6.

If you don’t stay signed in somehow, that may be an app issue or device issue, specific to your setup or configuration, unrelated to the above.. That wouldn’t happen for most users.

Try resetting the Apple TV app.

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Answer 2

Oct 11, 2022 1:01 PM in response to Daniel Moilanen

At this time, I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).

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Answer 3

Oct 11, 2022 12:20 PM in response to Urquhart1244

Resetting the app won’t help. It’s got to be that Apple only allows in the same house on the same network streaming.

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Answer 4

Oct 11, 2022 12:44 PM in response to Urquhart1244

Then how is it asking me to log in and verify me then? I set it up first on the Xfinity dvr. Then went home and set up Xbox. Used it on Xbox. Opened on Xfinity dvr and had to log in and verify me with the code. Worked ok. Back home opened the app on Xbox and had to sign in again.

there is no way to reset the app. Not that I know of. There’s no settings on Xfinity dvr. It’s just an app.

I think this is in home network only. Otherwise why would it behave this way? This behavior is exactly like it’s limited to in house only.

im guessing though for this.

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Answer 5

Oct 11, 2022 12:39 PM in response to Daniel Moilanen

No, such imaginary limits do not exist. The service is available to you on any of your devices anywhere in the country. Not abroad though.

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Answer 6

Oct 11, 2022 10:44 PM in response to Urquhart1244

Sorry. I’m just confused. Why not working sometimes. :(

Thanks.

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