Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Messages in my phone is not opening at all

Adter updating to ios16 messages app does not open at all !! What is going on ?

iPhone 11, iOS 16

Posted on Oct 11, 2022 4:25 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2022 2:09 PM

The app cannot be deleted so...

First try a Forced restart

Force restart iPhone – Apple Support (UK)

If no better

Backup, restore to factory,  and   test, then restore from backup:- 

(If the phone needs attention you will have to do this anyway)

If you can import your media to Photos or iTunes in a computer and copy important documents to a cloud server it will give you some resilience in case the restore from backup fails, or you need to ditch the backup and start as new. 

(1)          How to back up your iPhone, iPad, and iPod touch - Apple Support

(2)          Restore your iPhone, iPad, or iPod to factory settings - Apple Support

(3)          Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

 

If the problem remains then do step (2) again but set up as new without restoring any backup.

 

 If it fixes it then it is probably a rogue app like VPN

Otherwise arrange a repair

iPhone Service & Repair - Apple Support

 


3 replies
Question marked as Top-ranking reply

Oct 12, 2022 2:09 PM in response to shreya56

The app cannot be deleted so...

First try a Forced restart

Force restart iPhone – Apple Support (UK)

If no better

Backup, restore to factory,  and   test, then restore from backup:- 

(If the phone needs attention you will have to do this anyway)

If you can import your media to Photos or iTunes in a computer and copy important documents to a cloud server it will give you some resilience in case the restore from backup fails, or you need to ditch the backup and start as new. 

(1)          How to back up your iPhone, iPad, and iPod touch - Apple Support

(2)          Restore your iPhone, iPad, or iPod to factory settings - Apple Support

(3)          Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

 

If the problem remains then do step (2) again but set up as new without restoring any backup.

 

 If it fixes it then it is probably a rogue app like VPN

Otherwise arrange a repair

iPhone Service & Repair - Apple Support

 


Messages in my phone is not opening at all

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.