The fitness app on my iPhone won’t get pass the welcome to fitness screen. One I press continue it crashes immediately, a bug I presume. There is no error message it just force closes. This issue makes it impossible to connect my Apple Watch

Hey there, and welcome to Apple Support Communities akeem260,

We can certainly understand your concern and see you came to us from the article How to contact an app developer.

We recommend checking out these steps for more information on what to do if an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.

" If an app on your iPhone or iPad doesn't work as expected, try this.

1) Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

2) Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

3) Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

4) Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed. "

For additional information, check out this link: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

Kindest regards!

Hi akeem260,

It might be helpful for you to speak with an AppleCare technical advisor about this issue. Click the link below, choose the phone number for your region from the list, and call when it is convenient.

Contact Apple for support and service - Apple Support

Take care.