The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Several purchases are pending payment, but I made this purchase by accident, I do not have such funds on the card. At the same time, my payment method was rejected and I can't download anything in the app store. How do I cancel a purchase I didn't pay for?
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
If necessary, use Twitter or Messages.
I can’t cancel purchase
