My phone service won’t work my SIM card works

If you see No Service or Searching on your iPhone or iPad

1. Check your coverage area. Make sure that you're in an area with cellular network coverage. ... 
2. Restart your iPhone or iPad. Restart your device. ... 
3. Check for a Carrier Settings update. ... 
4. Take out the SIM card. ... 
5. Reset your Network Settings. ... 
6. Update your iPhone or iPad. ... 
7. Contact your carrier. ... 
8. Get more help.

If you see No Service or Searching on your iPhone or iPad ...

Remove your SIM card from the SIM card tray and then put the SIM card back. ... Make sure that the SIM tray closes completely and isn't loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.

If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad ...

Learn what to do if you see a SIM not supported alert.

To be able to use any SIM across the globe you must have "No SIM Restriction" against Network Provider Lock. Please refer to the pic below.

It's not telling you to update the operating system, it's telling you to update your carrier settings.

Update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

You should also charge it to over 50% and turn off Low Power Mode. You will need to do this when you are ready to update the iOS.