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Forgotten Apple ID and password

Greetings to all employees at Apple. I have a specific problem, which is that my younger son has forgotten the apple id and password from the phone and knows absolutely nothing because the phone broke and he hasn't used it since then... I decided to fix it, but I have a problem with password and the activation itself... By the way, I have the box and papers where the phone was bought and how much it was paid for.... (Serbia). Thank you in advance!

Posted on Oct 12, 2022 1:28 AM

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Question marked as Top-ranking reply

Posted on Oct 12, 2022 1:29 AM

iCloud uses Apple ID credentials.


If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support



1 reply
Question marked as Top-ranking reply

Oct 12, 2022 1:29 AM in response to DX3ZK0C5HG05

iCloud uses Apple ID credentials.


If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support



Forgotten Apple ID and password

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