Hello juno97,
In this Apple English Community, you might have more chances to get a reply if you could re-post your question in English. If you have difficulties with this language, please use an online translator.
Or, if you're more familiar with a different language, see the list of other available Apple Support Communities around the world, and join your preferred one (by tapping/clicking the related link in blue):
German:--> Offizielle Apple Support-Community
French:--> Communautés d’assistance Apple officielles
Español:--> Comunidades de soporte de Apple oficiales
PortuguĂŞs:--> Comunidades oficiais de suporte da Apple
Chinese:--> Apple Support Chinese Community
Korean:--> Apple Support Korean Community
Japanese:--> Apple Support Japanese Community
Thanks and regards
Giulio