Cannot receive a message on time

Sometimes I cannot get a message like a normal message or even a TAC number. It's not that I can't get it at all, it's just that it's been delayed for nearly an hour. But I can receive it from an iOS user, maybe because of iMessage. For Android users, it will be like this: "Your SMS didn't reach... as the phone is switched off." But I didn't switch off my phone at all. May I know if the fault is from my phone or from my carrier?

iPhone 13, iOS 16

Posted on Oct 12, 2022 8:52 AM

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1 reply

Oct 12, 2022 10:10 AM in response to syhra

syhra wrote:

Sometimes I cannot get a message like a normal message or even a TAC number. It's not that I can't get it at all, it's just that it's been delayed for nearly an hour. But I can receive it from an iOS user, maybe because of iMessage. For Android users, it will be like this: "Your SMS didn't reach... as the phone is switched off." But I didn't switch off my phone at all. May I know if the fault is from my phone or from my carrier?

You contact your phone carrier.

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Cannot receive a message on time

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