My Beats x won’t connect to iPhone …read all instructions but nothing! Help please

My Beats x not connecting to Bluetooth on iPhone …have read /watched loads of info but nothing working!

Posted on Oct 12, 2022 10:20 AM

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Question marked as Top-ranking reply

Posted on Oct 13, 2022 1:08 PM

Hey there Hellieh,


Thanks for reaching out to the Apple Support Communities. So just to confirm, you've gone through all the steps in the 'Related Article', If you can't connect to your wireless Beats product - Apple Support that was shared on this thread, including the steps to try resetting your Beats, is that correct?


Reset your Beats earphones - Apple Support

Reset BeatsX
1. Hold down both the power button and the volume down button for 10 seconds.
2. When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again.



If so, have you tried pairing your Beats with another device? This can help determine if we need to look into other options for your Beats, or look into troubleshooting your iPhone further.


Take care!


1 reply
Question marked as Top-ranking reply

Oct 13, 2022 1:08 PM in response to Hellieh

Hey there Hellieh,


Thanks for reaching out to the Apple Support Communities. So just to confirm, you've gone through all the steps in the 'Related Article', If you can't connect to your wireless Beats product - Apple Support that was shared on this thread, including the steps to try resetting your Beats, is that correct?


Reset your Beats earphones - Apple Support

Reset BeatsX
1. Hold down both the power button and the volume down button for 10 seconds.
2. When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again.



If so, have you tried pairing your Beats with another device? This can help determine if we need to look into other options for your Beats, or look into troubleshooting your iPhone further.


Take care!


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My Beats x won’t connect to iPhone …read all instructions but nothing! Help please

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