Can’t swipe up to open and enter my password.
My iPad Air 4 (Model No: A2316; Serial No:
GG7GP2WMQ16V) will not open. I Can’t swipe up to open and enter my password.
I purchased my iPad Air 4 from Amazon (Order No: 114-6341790-1501050)
on November 26, 2021, so my Warranty is still effective.
I’ve tried the typical solutions to reset my device (see below) with no success.
1. Power cycle/restart your device
2. Perform a soft reset—Occasionally, after the Apple
logo appears, Siri sometimes starts speaking very hurriedly and is impossible
to decipher. Still, no success.
3. Reset network settings
The following two possible solutions don’t work because I can’t open the iPad to access the Settings app
1. Perform a factory data reset
2. Perform a factory data reset
What should I do next? This is extremely frustrating.
Thanks,
John Dill
iPad Air, iOS 12