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Lokz-87 Author

Level 1

4 points

ICLOUD PASSWORD FORGOTTEN

I bought an ipad from some guy its not stolen or icloud locked he just dont remember his icloud password to sign out and has no access to his email associated to his icloud any way i can reset it

Posted on Oct 12, 2022 11:27 AM

Top-ranking reply

Eric Root

Level 10

684,609 points

Posted on Oct 12, 2022 1:38 PM

If he can't sign out, ask for a refund. If he recovers the password, have him do the steps in the article below.

Selling/Giving Away Device. *

If he forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if he can get a Rescue or Notification email option . Link to contact Apple Support at the end of the 2nd article.

Apple ID - Manage

Apple ID – Forgot Password *

If he has 2 Factor Authentication enabled, if he can't recover the password using the steps above, he will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.

Apple ID - Recover your Apple ID with two-factor authentication account recovery. *

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ICLOUD PASSWORD FORGOTTEN

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