You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apps not transferring

When I go into the watch app in my phone and try to install compatible apps on my watch, they won’t install. I get the loading circle then “install” reappears. When I try to download straight through the App Store in my watch, I get an error saying “There is a problem with a previous purchase.” I’ve tried unpairing and repairing and updating and power down but nothing works.

Apple Watch Series 5

Posted on Oct 12, 2022 12:24 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2022 12:49 PM

Open your Apple Watch app on your phone and go to “My Watch

Go to Settings/General & turn off Automatic App Install.

Now go back to “My Watch” and scroll to the bottom to see “Available Apps”.

Any apps you see that are trying to install are the culprits causing the notifications!

Delete those apps from your phone, and if necessary reinstall them with your current Apple ID.

Turn Automatic App Install back on if necessary.

1 reply
Question marked as Top-ranking reply

Oct 12, 2022 12:49 PM in response to afaUso03

Open your Apple Watch app on your phone and go to “My Watch

Go to Settings/General & turn off Automatic App Install.

Now go back to “My Watch” and scroll to the bottom to see “Available Apps”.

Any apps you see that are trying to install are the culprits causing the notifications!

Delete those apps from your phone, and if necessary reinstall them with your current Apple ID.

Turn Automatic App Install back on if necessary.

Apps not transferring

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.