Duplicate texts

I recently switched to T-Mobile, got a new I-phone 13 pro. I’m having a lot of trouble with texts duplicating when in a conversation with my two sisters. Worked with T-Mobile tech, followed recommended steps: power down, reset, etc but still a problem. Tech removed ghost number used to transfer from ATT but cd this still be a problem? The wireless signal varies quite often, at times very weak but tech assured me that’s not it. Glitch in the phone? Driving me crazy

Posted on Oct 12, 2022 4:46 PM

Reply

Similar questions

1 reply

Oct 13, 2022 3:33 PM in response to jcircosta107

Hey there jcircosta107,


Thanks for reaching out to the Apple Support Communities. Just to confirm, is this issue only occurring with these specific contacts? Are these messages being sent/received as a SMS message (Green text bubble) or iMessage (Blue text bubble)?


Also, do you by chance have any duplicate contacts showing for your sisters in the Contacts app? If so, you can learn how to merge these contacts with the steps below: Get rid of duplicate contacts on iPhone - Apple Support (AZ)


Resolve duplicate contacts
If you have more than one contact card with the same first and last name, you can merge the duplicate contacts. 
1. Below My Card, tap Duplicates Found.
2. Tap individual contacts to review and merge them, or tap Merge All to merge all duplicate contacts.


Keep us updated on the results.


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Duplicate texts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.