iCloud backup could not be completed, how to restart backup
i was trying to backup data before transferring to a new iPhone, but the backup was incomplete, how do I do the backup again?
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KMB_12
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Community Specialist
Salutations Koaty,
We’d like to provide you with a resource that will guide you through backing up your iPhone, so you can get that backup completed.
Here’s how to create an iCloud backup. How to back up your iPhone or iPad with iCloud
On the device that has the data you wish you back up:
1. Connect your device to a Wi-Fi network.
2. Go to Settings > [your name], and tap iCloud.
3. Tap iCloud Backup.
4. Tap Back Up Now. Stay connected to your Wi-Fi network until the process ends. Under Back Up Now, you'll see the date and time of your last backup. If you get an alert that you don't have enough iCloud storage space to complete the backup, follow the onscreen steps to upgrade your iCloud storage.
If you go through those steps and the issue remains, the additional resource below provides some troubleshooting steps that address not being able to complete a backup.
If you can't back up to iCloud - Apple Support
Thanks.