Salesforce_Sync Deletion

How do you delete the "Salesforce_Sync" from an Iphone (not cloud)? This has caused my phone to slow with 132k records. Thanks!!

iPhone 13, iOS 16

Posted on Oct 13, 2022 6:13 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2022 12:13 PM

Hey Jdicious,


You should be able to delete apps from your iPhone by following the steps found here: Delete apps on your iPhone, iPad, and iPod touch - Apple Support. It walks you through how to remove them from the Home Screen as well as delete them from your iPhone.


"How to delete an app

  1. Touch and hold the app.
  2. Tap Remove App Remove App icon.
  3. Tap Delete App, then tap Delete to confirm.

Keep in mind that some built-in Apple apps can't be deleted from your device, so you might not see the option to delete an app. Here’s a list of built-in Apple apps you can delete from your device. If you can't delete an app that's not made by Apple, disable parental controls, then try deleting the app again.

If you touch and hold an app from the Home Screen and the apps start to jiggle: 

  1. Tap the Remove icon  in the upper-left corner of the app.
  2. Tap Delete App, then tap Delete to confirm.
  3. Tap Done."


If this app was added by your place of business, then it may have restrictions that keep you from deleting it. And should that be the case, you will need to reach out to the individual who manages mobile phones.


Also, if you are having trouble removing the app, and it wasn't installed by your place of business, you can always reach out to Salesforce Help | Login. They should let you know what, if any, steps need to be taken prior to deleting the app.


Take care!

1 reply
Question marked as Top-ranking reply

Oct 14, 2022 12:13 PM in response to Jdicious

Hey Jdicious,


You should be able to delete apps from your iPhone by following the steps found here: Delete apps on your iPhone, iPad, and iPod touch - Apple Support. It walks you through how to remove them from the Home Screen as well as delete them from your iPhone.


"How to delete an app

  1. Touch and hold the app.
  2. Tap Remove App Remove App icon.
  3. Tap Delete App, then tap Delete to confirm.

Keep in mind that some built-in Apple apps can't be deleted from your device, so you might not see the option to delete an app. Here’s a list of built-in Apple apps you can delete from your device. If you can't delete an app that's not made by Apple, disable parental controls, then try deleting the app again.

If you touch and hold an app from the Home Screen and the apps start to jiggle: 

  1. Tap the Remove icon  in the upper-left corner of the app.
  2. Tap Delete App, then tap Delete to confirm.
  3. Tap Done."


If this app was added by your place of business, then it may have restrictions that keep you from deleting it. And should that be the case, you will need to reach out to the individual who manages mobile phones.


Also, if you are having trouble removing the app, and it wasn't installed by your place of business, you can always reach out to Salesforce Help | Login. They should let you know what, if any, steps need to be taken prior to deleting the app.


Take care!

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Salesforce_Sync Deletion

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