Charging problems with ipad 9.7
My ipad pro 9.7 wont hold a charge. Goes from 100% to 50% in 15 minutes or less. I keep it plugged into power source to use it. What can be done to correct this.
iPad Pro, iPadOS 15
Question marked as
Best reply
As described, your iPad battery may have a fault or be reaching the end of its usable lifespan. These support pages should help with troubleshooting:
Charge and monitor the iPad battery - Apple Support
If your iPad won't charge – Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.
If you continue to experience difficulties, you might be best advised to first seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):
Genius Bar Reservation and Apple Support Options - Apple