Macbook pro shut itself off. Panic error message upon restart.

I have a 2019 Macbook Pro still in good shape or so I thought. After the latest Monterey update I've gotten a few random hash mismatch errors here or there but nothing ever seemed to happen so I wasn't too worried about it. Today the laptop turned itself off. Upon restarting it (and booting up normally, thankfully) I got an error pop up asking if I wanted to report and view the report. I did and I cannot make any sense of the report.

Hopefully someone can take a look and advise me what I should do?


MacBook Pro 16″, macOS 12.6

Posted on Oct 13, 2022 3:30 PM

Reply

Similar questions

3 replies

Oct 13, 2022 4:45 PM in response to starbok

The Kernel Panic mentions possible memory corruption which coincides with the volume hash mismatch errors you mentioned. Several people on these forums mentioned the volume hash mismatch error and Apple confirmed a memory failure requiring replacement of the Logic Board since the memory is integrated into the Logic Board. I believe you will need to have the Logic Board replaced.


You can try running the Apple Diagnostics to see if any hardware issues are detected. Unfortunately the only useful diagnostic result is a failing test or having the diagnostic freeze the system during testing. You can also try running a longer more involved memory test by using a bootable Memtest86 USB stick. I have found customizing Memtest86's CPU settings to "Sequential" or "Round Robin" tend to reveal more memory issues than the default CPU setting. Many times Memtest86 will end up freezing instead of reporting a memory failure. To boot from USB you will first need to modify the laptop's security settings by using the Startup Security Utility. Again, a passing test does not mean the hardware is good, only that no issue was detected at that point in time.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook pro shut itself off. Panic error message upon restart.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.