What to do if the flashing ? mark comes on every time I turn on my Mac laptop? No access to the startup utility

rikkyr Said:

"What to do if the flashing ? mark comes on every time I turn on my Mac laptop? No access to the startup utility"

-------

Thank you for the photo.

Troubleshooting a Mac with a Flashing Folder:

Three Things...

1. Go here: If a Flashing Question Mark Appears when you Start your Mac - Apple Support

II. Mount the Drive:

Boot into Recovery Mode. Then, using Disk Utility, see if the Hard Drive is seem. If it is, then see if you need to click the “Mount’ button for it. Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more.

• Use macOS Recovery on a Mac with Apple silicon - Apple Support
• Use macOS Recovery on an Intel-Based Mac - Apple Support

III. If Neither of the Above Works...

Reinstall the macOS:

Go Here: How to reinstall macOS from macOS Recovery - Apple Support. Important: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once mor

If the question mark is persistent, and your Mac does not start up normally:

1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
2. Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
3. Use Disk Utility to repair your startup disk. Follow the steps for a Mac with an Intel processor.
4. If Disk Utility found no errors or repaired all errors, reinstall macOS.
5. If you still need help, please contact Apple Support.