My wife's IPad and iPhone have stopped receiving emails. The iPad is on IOS15 and the iPhone on IOS16.
I have my wife's email account on my Mac; iPad and iPhone and the emails are coming through with no problems.
I have followed all the recommended steps. The email settings match those on my devices. I confess that I have run out of ideas. Any thoughts?
iPad Pro, iPadOS 15
Try contacting Apple Support for assistance .
Work through the screens to get an email or chat option.
Apple Support by e-mail or chat. -
Try contacting Apple Support for assistance .
Work through the screens to get an email or chat option.
Apple Support by e-mail or chat. -
Have you tried deleting the account(s), restarting the device, and then adding the account(s) back?
Mail - If you can't receive email on your iPhone, iPad, or iPod touch *
I have deleted and restored the accounts on both devices but they fail to verify. I have changed the email password on the email host , and on 3 devices email operation is fine but not on the two devices linked to my wife’s Apple ID. It is all very odd.
Email Problem
