Slow Wireless Charging After iOS 15 Update

Just updated a few days ago to iOS 15 and now my phone won’t charge to 100% overnight like before. I have iPhone XS with a Spigen hard plastic case on it. It charges fine with cable plugged into wall outlet. I have a 3rd party wireless charger but it’s compatible with my phone and was working just fine before the update. The charging just remains constant overnight like if it’s set on the charger with 35% charge it just remains there overnight. I know other people have had similar problems but couldn’t find out what the solution is. I have an Apple Watch Series 3 that I have not updated to iOS 15 yet and it’s also on the same wireless charger with no problems. I won’t be updating my Apple Watch until this can get resolved.

iPhone XS, iOS 16

Posted on Oct 14, 2022 5:10 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2022 12:40 PM

Hello CookedApple1,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with wirelessly charging your iPhone. Follow the steps listed here to see if they resolve the issue: How to wirelessly charge your iPhone - Apple Support


  • "Wireless charging uses magnetic induction to charge your iPhone. Don't place anything between your iPhone and the charger. Magnetic mounts, magnetic cases, or other objects between your iPhone and the charger might reduce performance or damage magnetic strips or RFID chips like those found in some credit cards, security badges, passports, and key fobs. If your case holds any of these sensitive items, remove them before charging or make sure that they aren’t between the back of your iPhone and the charger.
  • If your iPhone isn't charging or is charging slowly and your iPhone has a thick case, metal case, or battery case, try removing the case.
  • If your iPhone vibrates—when it gets a notification, for example—your iPhone might shift position. This can cause the charging mat to stop providing power to your iPhone. If this happens often, consider turning off vibration, turning on Do Not Disturb, or using a case to prevent movement.
  • Depending on the charging mat you have, you might hear faint noises while your iPhone charges.
  • Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. Your iPhone will charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.
  • Your iPhone won't charge wirelessly when connected to USB. If your iPhone is connected to your computer with USB, or if it's connected to a USB power adapter, your iPhone will charge using the USB connection."


If that doesn't help, have you tried restarting your iPhone? This simple step resolves a multitude of issues: Restart your iPhone - Apple Support


"How to restart your iPhone X, 11, 12, 13, or later


Press and hold either volume button and the side button until the power-off slider appears.


Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.


To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


If that doesn't resolve the issue, does your iPhone need updating to iOS 16.0.3? Do you have a recent backup for the data in your iPhone in iCloud or your computer? If not, we recommend that you create one as described here: How to back up your iPhone, iPad, and iPod touch - Apple Support


Then update your iOS as outlined here: Update your iPhone or iPad - Apple Support


We hope this helps.


Cheers!




3 replies
Question marked as Top-ranking reply

Oct 15, 2022 12:40 PM in response to CookedApple1

Hello CookedApple1,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with wirelessly charging your iPhone. Follow the steps listed here to see if they resolve the issue: How to wirelessly charge your iPhone - Apple Support


  • "Wireless charging uses magnetic induction to charge your iPhone. Don't place anything between your iPhone and the charger. Magnetic mounts, magnetic cases, or other objects between your iPhone and the charger might reduce performance or damage magnetic strips or RFID chips like those found in some credit cards, security badges, passports, and key fobs. If your case holds any of these sensitive items, remove them before charging or make sure that they aren’t between the back of your iPhone and the charger.
  • If your iPhone isn't charging or is charging slowly and your iPhone has a thick case, metal case, or battery case, try removing the case.
  • If your iPhone vibrates—when it gets a notification, for example—your iPhone might shift position. This can cause the charging mat to stop providing power to your iPhone. If this happens often, consider turning off vibration, turning on Do Not Disturb, or using a case to prevent movement.
  • Depending on the charging mat you have, you might hear faint noises while your iPhone charges.
  • Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. Your iPhone will charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.
  • Your iPhone won't charge wirelessly when connected to USB. If your iPhone is connected to your computer with USB, or if it's connected to a USB power adapter, your iPhone will charge using the USB connection."


If that doesn't help, have you tried restarting your iPhone? This simple step resolves a multitude of issues: Restart your iPhone - Apple Support


"How to restart your iPhone X, 11, 12, 13, or later


Press and hold either volume button and the side button until the power-off slider appears.


Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.


To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


If that doesn't resolve the issue, does your iPhone need updating to iOS 16.0.3? Do you have a recent backup for the data in your iPhone in iCloud or your computer? If not, we recommend that you create one as described here: How to back up your iPhone, iPad, and iPod touch - Apple Support


Then update your iOS as outlined here: Update your iPhone or iPad - Apple Support


We hope this helps.


Cheers!




Oct 18, 2022 7:03 AM in response to K_Faith

I’ve tried restarting the phone and it doesn’t fix the problem. None of the other solutions to try apply to me as possible causes except the last one which is confusing:


“Your iPhone won't charge wirelessly when connected to USB. If your iPhone is connected to your computer with USB, or if it's connected to a USB power adapter, your iPhone will charge using the USB connection."


My 3rd party charging station plugs into the wall but connects to the connector by USB and can be detached from it. Does this mean by iPhone can’t be charged by this device anymore because it connects to the wall adapter by USB?


I recently bought the wireless sharing station too and now with this update I can’t use it anymore. Not sure why a software update has to affect the way a phone charges when it was working fine before. Very frustrating with all these updates to “fix problems and bugs” and creates all new ones.


Oct 18, 2022 8:05 AM in response to CookedApple1

Hey CookedApple1,


Thank you for using the Apple Support Community. If the goal is for the iPhone to wirelessly charge, the iPhone should not be connected to USB at the same time. It will choose to charge using USB instead of wirelessly. If the charger is connected to the wall that should not affect the iPhone wirelessly charging.


You may find more information by contacting Apple Support directly using the link below.


Contact Apple Support


Take care.

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Slow Wireless Charging After iOS 15 Update

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