The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have attempted to back up my iphone to pc using iTunes as directed by instructions. It has it has completed backing up and shows file size and date but the directory is empty. What could happen?
iPhone 12 Pro
Which directory did you check in? If the backup has indeed completed, then review the instructions in this guide published by Apple 👉 Locate backups of your iPhone
Axel F.
My iphone said it has backed up to my computer but the directory is empty. What did I do wrong?
