You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: bcghhj
bcghhj Author
User level: Level 1
5 points

random email address keep appearing

Hi guys. I have been experiencing this situation for a while now and I would appreciate if you could help me out. Whenever I need to type in my email address, for instance when creating a new account online or on app this random email address keeps popping up as suggestion email address on the keyboard. It is now my email at all. My own email address doesn't even pops up as suggestion at all. It only shows this one random email that I don't know. Do you know how this email has got in my Ipad and how can I remove this? Thank you

iPad Pro, iPadOS 15

Posted on Oct 14, 2022 8:13 AM

Reply
Question marked as Top-ranking reply
User profile for user: green500
green500
User level: Community Specialist

Posted on Oct 15, 2022 1:21 PM

Hello bcghhj,


Welcome to Apple Support Communities. 


We have some questions to help us better understand your concern and eliminate the cause. Are you using a password manager that may be using autofill? Has anyone recently used your iPad? When did you first notice this? Which app or website does this occur? Which web browser are you using? If you’re using Safari, please use the steps here to clear history, cache, and cookies: Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support

Delete history, cache, and cookies

  • To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.
  • To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then tap Remove All Website Data.
  • To visit sites without leaving a history, turn Private Browsing on.


Let us know if you have further questions.


Take care.

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: green500
green500
User level: Community Specialist

Oct 15, 2022 1:21 PM in response to bcghhj

Hello bcghhj,


Welcome to Apple Support Communities. 


We have some questions to help us better understand your concern and eliminate the cause. Are you using a password manager that may be using autofill? Has anyone recently used your iPad? When did you first notice this? Which app or website does this occur? Which web browser are you using? If you’re using Safari, please use the steps here to clear history, cache, and cookies: Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support

Delete history, cache, and cookies

  • To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.
  • To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then tap Remove All Website Data.
  • To visit sites without leaving a history, turn Private Browsing on.


Let us know if you have further questions.


Take care.

Reply

random email address keep appearing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up