I have an iPhone 14Pro and the signal is not as good as my iPhone 12 that I use for another line. I have noticed this in several states and almost all locations. Any suggestions?
[Re-Titled by Moderator]
iPhone 14 Pro, iOS 16
This same issue comes up every time a new iPhone is released, and it occurs for the same reason:
Cellular carriers need to properly optimize their towers and antennas for the latest cellular frequencies.
When it comes to 5G, the iPhone 12 supports the following frequency bands:
The iPhone 14 Pro supports the following frequency bands (differences from iPhone 12 in bold):
When a cell phone connects to a cell tower, it tells the tower "Hi, I'm this kind of phone, and I support these frequency bands."
The tower says "Great, let's see what's least congested… OK, use frequency band (as an example) n48."
If the cellular tower isn't properly adjusted/optimized for the assigned frequency band (again as an example) n48, your iPhone 14 Pro may see little to no signal where your iPhone 12 on frequency band n28 sees full bars.
If the tower assigned your iPhone 14 Pro to use band n28 as well, everything would work as it did before, but because the newer frequencies are most likely to be less crowded, that probably won't happen.
Long story short, contact your cellular provider, only they can fix this.
Your complaint has nothing to do with this thread.
This is an Apple problem as it is causing many people to switch to android because of the much better reception and faster speeds.
This worked for me, thank you. Wish I could use the phone the way it was intended (with 5G); hopefully apple comes out with an update to address this soon.
There's nothing wrong with the phone.
If you go to another area so it uses another tower, odds are it will work just fine.
Call your cellular carrier and complain.
If you have just updated to your new phone, wait as it can take several hours for your photos to download to your new device, even over Wi-Fi.
Nothing to do with 5G. I face the problem when I’m home connected to my Wi-Fi.
I had to use LTE, the 5G reception/signal where I am located is horrible. The LTE connection/reception is horrible compared to iPhone 12
My reception/cell service on my 12 pro max was way better than my current 14. I'm making the assumption because I'm dealing with the assumption.
Can you tell me which service provider offers the best experience for the iPhone 14 pro if Verizon is the worst option which provider is superior
Go to Settings/Cellular/Cellular Data Options and set Voice & Data to 5G auto. If that doesn’t fix it go back and set it to LTE; perhaps 5G in your area is weak.
signal is too bad for my iPhone 14 pro max. In the same ski resort my 6s plus signal is very good, but 14 no signals anywhere any time. So it’s useless!
What should I do?
This is so disappointing! If I would have known I wouldn’t have bought the Iphone 14 pro. Need to make people aware of this. i will inform my friends who are thinking of buying a new phone.
I’m in Perth Western Australia and I have the same problem. At times the will pick up 3 or 4G but if I restart it, it goes straight to 5G
Correct - it will use the frequency that provides the best performance and will drop out of frequencies if told to by the cellular base station controller at the tower.
iPhone 14 Pro Signal Issues
