I have an iPhone 14Pro and the signal is not as good as my iPhone 12 that I use for another line. I have noticed this in several states and almost all locations. Any suggestions?
[Re-Titled by Moderator]
iPhone 14 Pro, iOS 16
This same issue comes up every time a new iPhone is released, and it occurs for the same reason:
Cellular carriers need to properly optimize their towers and antennas for the latest cellular frequencies.
When it comes to 5G, the iPhone 12 supports the following frequency bands:
The iPhone 14 Pro supports the following frequency bands (differences from iPhone 12 in bold):
When a cell phone connects to a cell tower, it tells the tower "Hi, I'm this kind of phone, and I support these frequency bands."
The tower says "Great, let's see what's least congested… OK, use frequency band (as an example) n48."
If the cellular tower isn't properly adjusted/optimized for the assigned frequency band (again as an example) n48, your iPhone 14 Pro may see little to no signal where your iPhone 12 on frequency band n28 sees full bars.
If the tower assigned your iPhone 14 Pro to use band n28 as well, everything would work as it did before, but because the newer frequencies are most likely to be less crowded, that probably won't happen.
Long story short, contact your cellular provider, only they can fix this.
After a clean reset Ive just install app that was necessary to setup my esim. When this was done and working fine I did reset again without removing esim and backup everything from icloud. I guess backup didnt overwrite new esim, which was causing trouble. Now I have both in 5g auto mode and i never went down under „3 bars” after all that.
I jumped from 11 pro to 14 pro and maybe this is why first backup with „old” esim was problematic. From 4G to 5G on both network providers.
This is first time I haven’t had smooth experience with Apple products.
I’ve been having a similar problem with my iPhone 14 Pro. I have very poor reception within the city of Vancouver. People can’t hear me very well and even the Apple people when I call Support I’m breaking up. The iPhone 14 has been out for a while and so I’m thinking that some of these issues should’ve been ironed out between the iPhone 14 Pro and my carrier, Telus talking to each other”. One of the people on here have been suggesting that this needs to get ironed out. Well I’ve gone to my provider many times and nothing gets ironed out. My iPhone 6 worked perfectly in terms of reception, but my iPhone 14 pro has been terrible. I hear you say it’s my carriers problem. My phone should be fine within the city limits of Vancouver British Columbia my carrier and they leave it at that. In the meantime, I’ve got a phone that has poor reception. Apple gave me a new one because they said perhaps my phone is a problem. So my new iPhone 14 Pro has the same problem. These phones aren’t cheap. They should work as a phone and have good reception - reception shouldn’t be getting worse as they go up from an iPhone 6 to a 14. But perhaps they’re just focussing on the computer part of the phone not the phones reception.
Frankly, carriers don't really care as long as most of their customers don't complain.
I've explained why this can occur in the past, and it all has to do with the congestion on the towers in question and whether the towers are optimized for the frequencies they assign you to.
It's not an iPhone issue, it's your carrier.
Same phone model, same problem. I tried contacting my cell carrier. They just kept telling me to restart my phone (like every troubleshooting suggestion webpage) and said that according to their estimates, I was actually getting great signal the whole time. It was all in my head that I am getting 2G-3G speed tops in a major city and can barely load a YouTube short in 5 minutes of buffering.
long story short, contacting my carrier didn’t help. But it made it easier to drop them. So I got that going for me.
I noticed the same, even on Wi-Fi 6. Calls dropping, failed message sends, and long loading circles.
I have the same issues my iPhone 14 pro does not have or supports range my iPhone 11 had much better range than the iPhone 14 pro I hope apple can come up with a fix
So why does my android with 5g have more range than my new iPhone 14 pro I think you’re wrong I have tested both and my android Samsung phone has a much longer range
In that case, I would like my old iPhone back if the 14 is just a dud.
I’ve explained it a few times now, you can’t compare two 5G phones like that unless they are identical models:
iPhone 14 pro has poor signal. - Apple Community
Contact your cellular carrier and complain to them; I explained why here:
Have you had your phone examined at your local Apple Store? It could be an issue with your specific phone.
Genius Bar Reservation and Apple Support Options - Apple
Then you may want to send it in to have Apple Support take a look at it.
You might also try a local office for your cellular carrier.
Are you comparing your iPhone's 5G signal with an older phone's 4G signal?
A 5G signal does not have the range that 4G does.
Your iPhone 11 does not have 5G capablilities, it uses 4G/LTE. 4G/LTE has a much longer range than 5G. This has nothing to do with Apple or your phone, it's the laws of physics.
I agree. I switched the iPhone 13 out with the 14 pro and it’s almost unbearable. I can hear anybody on the other end of the phone.
iPhone 14 Pro Signal Issues
