iPhone 14 Pro Signal Issues

So how long on average does it take a carrier to update to the new frequencies? I really want to trade back to my old iPhone since this is useless. I don’t get phone calls anymore, texts etc. when I need to receive a call now I give them my home phone over my cell phone. We’ve gone back in time.

Unfortunately, there's no "average."

That kind of work in general can't be done remotely, so it requires sending a crew, and usually takes at least a few hours, so it's quite pricey.

If they can delay it until there is other work to do on that tower, they will.

I think the cellular 5G where location you as depends on a fast connection or a slow connection. for me is the same issue with my iPhone 12 with a low signal when I travel to a different city or country.

Any solutions for the fix? I just purchased the 14 I’m not happy. I had signal checked in the store to make sure it was backed up. Came home and now I’ve lost all photos connected to signal. So bummed, I tried to recover data, however, I need the old phone to do so.

So I just got the 14 pro three weeks ago and the signal doesn't always stay on five lines. It switches from one to three and back again to five. Pretty random. Carrier said it's the phone's fault of course. This poor signal drains my battery pretty fast too. How could I fix this does anyone know?

While it is isn't accurate to say the phone is not compatible with Verizon network settings, shutting off 5G will save battery power as the 5G radios do use more power.

However that won't help any if your phone isn't connecting in 5G mode in the first place.

Hi Dogcow-Moof,

Respectfully, individuals on this thread have asked you for guidance on how to convince the carrier to address this issue.

Since you are so familiar - and confident with this issue, I presume you are either in the mobile telephony industry, or have yourself addressed this same issue with a carrier.

Would you kindly share some thoughts on how to approach a carrier to convincingly drive this to resolution?

Thank you

There’s no chance you know them but it’s VIVACOM and A1.

So basically returning the phone and getting a replacement or getting this one to a service wouldn’t make any difference? Only fix would be to ask them to check the tower which will probably sound like a joke to them?

Unfortunately, it's not that simple, as sometimes Verizon does better, sometimes AT&T, and sometimes T-Mobile.

I personally have AT&T and have had excellent results… in my service area.

However, there was one area of town where despite showing two bars of service, calls would consistently break up and drop.

About three months ago with no change to iOS or carrier settings, the problem resolved itself basically overnight (though I had called to complain several times), and now that area is no different than any other.

So that I understand, I have an iPhone 14 pro I’m on the Verizon network I live in the Bay Area. My friends and family have iPhone, 13s 12s etc. The network here is fantastic. All my other friends have beautiful coverage. This is a Verizon issue and not my iPhone 14 pro? My wife just got the phone this week and she’s also complaining of horrible reception. This isn’t a troll or a knock. I’m literally just trying to aim my complaint in the right direction. thx

So you're going to tell people not to buy an iPhone because your cellular carrier hasn't properly configured their towers?

Odds are, if they buy a new Android they will experience similar issues for the same reason.

I am experiencing this problem as well. It would seem abundantly obvious that you are correct. The iPhone 14 does not currently afford me with the same level of connectivity that earlier model handsets do. As an end user, the reason behind this reduced capacity, be it Apple’s fault or the service provider’s fault, is largely irrelevant. The UX with my earlier handset is currently superior which makes the 14 Pro Max an inferior handset for me at this point in time.

I have the same issue. Just upgrade from iphone 12 to iphone 14 pro max. I can now no longer get a data reception in my gym, meaning no streaming music, no ability to generate an entry code. Same network, same sim, significantly worse signal. It's less functional than my iphone 12

Hi, Iphone user which has recently owned the Iphone 12, I phone 12 pro, Iphone 13 pro max and the Iphone 14 pro max. I love the apple phones but after always having calls dropping and a bad reception for the past 4 years I was tempted to buy a Samsung phone. Honnestly, I miss my Iphone but I don't miss having such a bad calling experience. I just thought that was normal untill las week. I can't belive such expensive phones are soo bad the #1 priority which is calling and speaking.