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iPhone 14 Pro Signal Issues

I have an iPhone 14Pro and the signal is not as good as my iPhone 12 that I use for another line. I have noticed this in several states and almost all locations. Any suggestions?


[Re-Titled by Moderator]

iPhone 14 Pro, iOS 16

Posted on Oct 14, 2022 9:12 AM

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Question marked as Top-ranking reply

Posted on Nov 27, 2022 2:21 PM

My iPhone 14 max pro has virtually no reception in my house. We have 3 other 5g iPhones in the house (12, 13 pro, and 13 pro max) all of which have a strong signal and no dropped call issues.

I

The 14 also seems to have issues with Wi-Fi calls too, so I’ve had to revert to zoom calls on my laptop. My cellular provider is Verizon

122 replies

May 10, 2023 6:23 PM in response to JCZmac

@Dog cow-Mof The problem with your perspective is that a mobile artefact does not exist in an isolated bubble, rather it is part of a digital ecosystem. It’s not up to the environment to reconfigure itself to adapt, but rather, the artefact itself must be able to function in the environment with which it is deployed. Telling us to go and talk to our Telcos and asking them to reconfigure their systems so this particular handset works is not practical. Every other handset manages ok. I just got a new Samsung and it works perfectly. This would indeed seem to be an Apple problem.

May 15, 2023 9:41 AM in response to Dogcow-Moof

Like many times before, this is a device issue that will require a workaround through apple software “updates”. Those who are insisting it is a carrier tower issue only, are obfuscating the problem. I have been working the last two weeks with tmobile tech support engineers testing both the new iphone 14 and the samsung s23, with the same carrier, same tower connection and at the same residence location. The iphone 14 suffers from signal degradation far more than the samsung s23. If you reside near the edge of a coverage area, do yourself a huge favor; stay away from the newest iphones until apple finally gets around to patching their devices signal reception issues. Still can’t make a voice call without dropping a signal on my iPhone 14 while the Samsung s23 sitting next to it with the same connection has no problem.

May 15, 2023 10:25 AM in response to Capcontulsa

Did the T-Mobile tech confirm to you both phones located in the exact same physical locations are being assigned to the exact same frequency bands? Just having them connect to the same cell tower is not enough.


For example, the iPhone 14 supports the following 5G NR frequency bands:


n1, n2, n3, n5, n7, n8, n12, n14, n20, n25, n26, n28, n29, n30, n38, n40, n41, n48, n53, n66, n70, n71, n77, n78, n79


The Galaxy S23 appears (Samsung themselves don't specify) to support:


n1, n2, n3, n5, n7, n8, n12, n20, n25, n28, n38, n40, n41, n66, n77, n78


So if the iPhone 14 is assigned to a frequency in bands n14, n26, n29, n30, n48, n53, n70, or n71, you may see drastically different performance characteristics simply because the S23 cannot use those frequencies.

Jul 23, 2023 11:01 PM in response to Kim_3865

Signal bars are only relative between copies of the exact same device and cannot be directly compared between different models and different generations of device.


Or, getting three bars of signal on an iPhone 13 Pro Max does not mean you will see three bars on an iPhone 14 Pro Max.


Have you contacted your cellular carrier to see if they are having issues?

iPhone 14 Pro Signal Issues

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