I have an iPhone 14Pro and the signal is not as good as my iPhone 12 that I use for another line. I have noticed this in several states and almost all locations. Any suggestions?
[Re-Titled by Moderator]
iPhone 14 Pro, iOS 16
This same issue comes up every time a new iPhone is released, and it occurs for the same reason:
Cellular carriers need to properly optimize their towers and antennas for the latest cellular frequencies.
When it comes to 5G, the iPhone 12 supports the following frequency bands:
The iPhone 14 Pro supports the following frequency bands (differences from iPhone 12 in bold):
When a cell phone connects to a cell tower, it tells the tower "Hi, I'm this kind of phone, and I support these frequency bands."
The tower says "Great, let's see what's least congested… OK, use frequency band (as an example) n48."
If the cellular tower isn't properly adjusted/optimized for the assigned frequency band (again as an example) n48, your iPhone 14 Pro may see little to no signal where your iPhone 12 on frequency band n28 sees full bars.
If the tower assigned your iPhone 14 Pro to use band n28 as well, everything would work as it did before, but because the newer frequencies are most likely to be less crowded, that probably won't happen.
Long story short, contact your cellular provider, only they can fix this.
Same phone model, same problem. I tried contacting my cell carrier. They just kept telling me to restart my phone (like every troubleshooting suggestion webpage) and said that according to their estimates, I was actually getting great signal the whole time. It was all in my head that I am getting 2G-3G speed tops in a major city and can barely load a YouTube short in 5 minutes of buffering.
long story short, contacting my carrier didn’t help. But it made it easier to drop them. So I got that going for me.
I noticed the same, even on Wi-Fi 6. Calls dropping, failed message sends, and long loading circles.
I have the same issues my iPhone 14 pro does not have or supports range my iPhone 11 had much better range than the iPhone 14 pro I hope apple can come up with a fix
So why does my android with 5g have more range than my new iPhone 14 pro I think you’re wrong I have tested both and my android Samsung phone has a much longer range
In that case, I would like my old iPhone back if the 14 is just a dud.
There's nothing wrong with the phone.
If you go to another area so it uses another tower, odds are it will work just fine.
Call your cellular carrier and complain.
I had to use LTE, the 5G reception/signal where I am located is horrible. The LTE connection/reception is horrible compared to iPhone 12
I’m in Perth Western Australia and I have the same problem. At times the will pick up 3 or 4G but if I restart it, it goes straight to 5G
I’ve been using my carriers 4G network for 6 years without issues until I got the iPhone 14 Pro. My mom uses the same 4G/5G network on her iPhone 13 Pro without issue.
You cannot compare the two, signal strengths are relative to a theoretical maximum signal level per device model, and the modem chips may not be the same between the Pro and Pro Max.
Here is a summary of what we have been seeing and doing. It supports Dogcow-Moof’s explanation, but also the frustration we are having. The iPhone 14 is looking pretty bad to many of the Verizon customers and I would hope a phone maker would talk with the carriers to make sure the phones work as best they can.
https://www.phoneswiki.com/iphone-14-connectivity-issue-fix/
So what you’re saying is that there is no fix for using 5g when the phone carrier is the problem so we are stuck with a new phone that won’t have the same service as the older phone even when I use WiFi so my next question is why didn’t apple tell anyone about this issue
We all like Apple products and that is why we are here. We are looking for something that will help. After countless hours on the phone with both Apple care and our carriers, there still doesn’t appear to be any progress. We are trying to help by posting on this forum, not just complain.
The iPhone 14 is a phone that has great features and with the right condition should be fast and reliable, but if you are on a Verizon network, that doesn’t seem to be the case for many.
It is not acceptable to have a flagship phone that is this unreliable and slow. That is all people are saying, no matter what the case.
No my post does belong here…. I left the T out in “can’t” hear anyone on the other end of the phone. I a Verizon customer with 5 iPhone 14 pro’s coming from an 11, 11 pro max, a 12 pro max and 2 13 pros. I am getting all of these problems with signal and reception. My family can’t talk to each other anywhere because of shotty reception.
I brought my iPhone 14 pro online bout 2 1/2 months ago and I’ve been having nothing but problems with it from the start. My Wi-Fi is fine but my data (bars) are always at 1-2 not 3 or 4 bars ever. I don’t understand. The call drops consistently and texts don’t go thru. Internet speed sucks and I have unlimited. I’ve called and went to teen mobile and they said nothing wrong on their end. Took it to the Apple Store they said nothing wrong there. Then I called teen mobile back and said “why did I turn I my new iPhone 11 and pay 120.00 a month just to have this phone drop calls and fail to call everywhere I go. They said I should bring it back to Apple but bc it’s past 30 days I can only get a refurbished phone. Then they said well there is no refurbished phones u will get a new one. So I went to the Apple Store a 2nd time and was told that if they still find nothing wrong with the phone they won’t exchange it. It’s very odd that when I go into these places my phone has 4 bars but as soon as I leave teen mobile it has a problem. Like mb they think I’m lying or something. Idk how I got a faulty phone is it bc I brought it online? What should I do? Seems like both places say they don’t see the prob but see I have used very lil data bc it don’t work!
iPhone 14 Pro Signal Issues
