iPhone 14 Pro Signal Issues

You said you understood yet you went on to again compare the signal bars on the two phones.

One bar on the 14 Pro may mean the exact same signal level as full bars on the 14 Pro Max, you cannot compare them.

You can only compare between phones of the exact same model, a 14 Pro to another 14 Pro or a 14 Pro Max to another 14 Pro Max.

There is nothing for Apple to fix, it’s your cellular carrier.

It’s explained in my post at the top of this thread.

Your Android has more range on the specific frequency it was assigned; if it were assigned to the same frequency band as your iPhone you’d see the same results.

Only proper configuration/tuning of the cell tower antennas and base station controller can change any of that.

Sadly the carriers believe they don't have to talk to phone makers at all - they do what they do on their schedule and when Apple has met with execs from carriers in the past Apple has had no sway.

Strange but true.

lukefromstreamwood wrote:

It’s very odd that when I go into these places my phone has 4 bars but as soon as I leave teen mobile it has a problem. Like mb they think I’m lying or something. Idk how I got a faulty phone is it bc I brought it online? What should I do? Seems like both places say they don’t see the prob but see I have used very lil data bc it don’t work!

Because if it's a tower issue that's exactly what you will see - that the phone will work perfectly in some areas.

It’s your carrier, so of course they want to blame Apple.

The fact that your signal levels fluctuate the way they do is proof of that.

All you can do is complain to your carrier, as only they can fix it.

I stated why you can't make that assumption; you have no idea if your two devices are using the same frequency band or not, and it's very possible your iPhone 14 is assigned to a frequency band the iPhone 12 couldn't even use.

As each frequency band needs to be optimized at the cell tower, you can see where the issue gets complex quickly.

Very interesting insight. However I believe it behoofs Apple as a company to fully vet and test their newest devices with all major eSIM carriers. If in fact it is true the 14 Pro has more and newer frequency bands before allowing a shattering potential loss of revenue for the company if people believe their new phones appear not as good as their old phones. If it is local tower issues, and based on what we are seeing "en masse" acrossed the networks regardless of frequenacy optimization this leads me to believe the only logical solution would be to go back to and iPhone 12 Pro max or possibly the 13 or 13 Pro. I bought two new phones a 13 mini and a 14 Pro. The mini flies with full bars. The 14 Pro 1-2 at best. Local tower issue? Maybe but I doubt unless some engineer at Verizon can figure this out they are going to lose a number of subscribers. Also APple gets egg on their face too because heck, frequencies are "invisible" to the naked eye. Experience is in the eye of the beholder and as I hold my 14 pro next to my 13 mini, I want my old 12 Pro max back until they figure this out!

It's almost certainly T-Mobile given the phone works fine for the vast majority of users.

I suspect if you travel a few miles away so your phone is connected to a different cell tower, your issues will resolve themselves.

Apple's not going to issue a recall for a cellular network issue, and there are tens of millions of people using iPhone 14s on T-Mobile networks with no issues whatsoever.

The iPhone 14 supports all of the 4G and all of the 5G networks in the US. And the carrier assigns the channel for each connection, not the phone. Phones do not “try to use” frequencies; the carrier tells the phone what frequency to use.

Dwencil wrote:

So Dogcow, you are suggesting we all have T-Mobile? That’s what I have and my phone has issues.

Nope - unfortunately, all carriers do this.

Similar issues have been reported by AT&T and Verizon users and also users overseas.

My point was to say it’s poor in comparison to other new phones. I often have sos only the pro max has has 1-2 so it’s clearly a better phone for reception. Something I didn’t expect to be such a big difference when I went with the pro and not pro max

I’ve been having a similar problem with my iPhone 14 Pro. I have very poor reception within the city of Vancouver. People can’t hear me very well and even the Apple people when I call Support I’m breaking up. The iPhone 14 has been out for a while and so I’m thinking that some of these issues should’ve been ironed out between the iPhone 14 Pro and my carrier, Telus talking to each other”. One of the people on here have been suggesting that this needs to get ironed out. Well I’ve gone to my provider many times and nothing gets ironed out. My iPhone 6 worked perfectly in terms of reception, but my iPhone 14 pro has been terrible. I hear you say it’s my carriers problem. My phone should be fine within the city limits of Vancouver British Columbia my carrier and they leave it at that. In the meantime, I’ve got a phone that has poor reception. Apple gave me a new one because they said perhaps my phone is a problem. So my new iPhone 14 Pro has the same problem. These phones aren’t cheap. They should work as a phone and have good reception - reception shouldn’t be getting worse as they go up from an iPhone 6 to a 14. But perhaps they’re just focussing on the computer part of the phone not the phones reception.

Frankly, carriers don't really care as long as most of their customers don't complain.

I've explained why this can occur in the past, and it all has to do with the congestion on the towers in question and whether the towers are optimized for the frequencies they assign you to.

It's not an iPhone issue, it's your carrier.