iPhone 14 Pro Signal Issues

This may be a silly question but, do you have both lines with the same service provider, same service plan and the phones together in the same room? Any difference in these factors can affect your signal level.

Not an Apple issue.

The carriers must properly configure their towers.

It's not for a "particular handset" - similar complaints can be found on the Internet from users of other brand phones that also use the new frequency ranges.

I'm in Ontario Canada on Rogers Wireless and my reception with iPhone 14 pro has been choppy at best

people are always telling me the call is choppy they can't hear me proper, I don't remember having this issue with the 12, 13 iPhones

turn on wifi calling might help in the house.

Then you may want to have your device examined.

Genius Bar Reservation and Apple Support Options - Apple

The 13 Pro Max and 14 Pro Max have been the best iPhones I've owned in terms of reception; there is an area near me where calls always used to drop and they haven't there on the 13/14 Pro Max despite the area still having a single bar of signal and no changes being made to the tower that serves the area.

Then you may want to send it in to have Apple Support take a look at it.

You might also try a local office for your cellular carrier.

My iPhone 14 max pro has virtually no reception in my house. We have 3 other 5g iPhones in the house (12, 13 pro, and 13 pro max) all of which have a strong signal and no dropped call issues.

I

The 14 also seems to have issues with Wi-Fi calls too, so I’ve had to revert to zoom calls on my laptop. My cellular provider is Verizon

I have been complaining about this issue and they keep telling me it’s the 5g well I have t mobile and 5g on my android Samsung phone works fine my older iPhone worked fine also i truly believe it’s the iPhone 14 is the issue I hope apple looks into this and stop giving excuses that it’s the 5g

My 14 pro max is also having the same problem of weak signal. Even though i use the preferred network as LTE it network shows weak with only 2 signal bars. If i swap my SIM to my previous iphone X it shows full range with all 4 signal bar. This shows that there should be something apple should address or my network provider should tune.

As stated numerous times above, this shows your provider's local cell tower is at fault, as you are almost certainly not using the same cellular frequencies between the two phones.

Your network provider needs to properly tune their local cell towers or program their base station controllers not to assign devices to those frequencies until they get a chance to tune them.

I realize it's frustrating, but one way to prove this to yourself is to use your device several miles away when it's communicating with a different cell tower and you will quite likely find your reception is different (perhaps better, perhaps worse.)

i have the same issue in canada. i switched to a iphone 14 pro from note 20 ultra and i get only 1 bar vs 5 on my samsung. with exact same sim card. weird thing is sometimes it goes up to 4 bars without touching the phone . 90% of the time though it’s at 1 bar 5G or 2 LTE. my carrier blames apple since my samsung phone has no issues on 5G or LTE.

Again, you can't make that assumption.

For example, looking at the LTE tech specs for the two phones:

iPhone 12 Pro Max:

• FDD‑LTE (Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 18, 19, 20, 25, 26, 28, 29, 30, 32, 66, 71)
• TD‑LTE (Bands 34, 38, 39, 40, 41, 42, 46, 48)

iPhone 14 Pro Max (differences emboldened):

• FDD-LTE (Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 18, 19, 20, 25, 26, 28, 29, 30, 32, 66, 71)
• TD-LTE (Bands 34, 38, 39, 40, 41, 42, 46, 48, 53)

What this shows is that if your iPhone 14 is assigned to TD-LTE band 53, you will see an entirely different signal profile than anything you would ever see on the 12, as the 12 didn't support it.

Unfortunately there is no easy way for consumers to find out which band their device is assigned to as carriers don't generally want customers to have that information.

They have.

They have no control over carriers or whether they properly configure their towers.

I have explained why what you see is likely a local tower issue and how you can probably verify it for yourself simply by driving ten or fifteen miles away so you are using a different tower.

There's nothing for Apple to figure out here; their devices are fully tested and work properly with properly functioning cellular networks.

This issue should be resolved by apple with an os update that shuts off the problematic frequencies. Resort to the same frequency list the last generation of phones worked off of until and unless the towers are optimized. Putting the entire blame on the carriers is ignoring the fact that the device is designed to connect to a frequency that is known to be a problem and will likely continue to be a problem for a long time. Tmobile, iphone 14 pro, 1 bar lte only no 5g.

Apple cannot legally or technically block specific frequencies. And to do so would mean that you would have no service if you traveled through an area that used those bands instead of your current local bands.

How would you suggest that Apple identify “problematic” frequencies? They will only be problematic in a specific area. I have T-Mobile, iPhone 14 pro, and I get a 5Guc (millimeter band) connection, and 300-500 mbps almost everywhere I travel. If your “problematic” frequencies were arbitrarily shut off by Apple I would have no service at all.

I suggest you contact T-Mobile for suggestions.

@Dog cow-Mof The problem with your perspective is that a mobile artefact does not exist in an isolated bubble, rather it is part of a digital ecosystem. It’s not up to the environment to reconfigure itself to adapt, but rather, the artefact itself must be able to function in the environment with which it is deployed. Telling us to go and talk to our Telcos and asking them to reconfigure their systems so this particular handset works is not practical. Every other handset manages ok. I just got a new Samsung and it works perfectly. This would indeed seem to be an Apple problem.