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I never received the label, or even the address, for returning the "trade-in" old phone

Do other customers get the address for returning the old unit, or is the promise of refund just an advertising gimmick? it seems like a bad-faith act by Apple.

Posted on Oct 14, 2022 10:23 AM

Top-ranking reply

Phil0124

Community+ 2024

Level 10

206,195 points

Posted on Oct 14, 2022 11:23 AM

The Trade In kit should arrive a couple of days after you get the new iPhone. It swill contain everything you need to send the iPhone in for the trade in value including the return shipping label.

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I never received the label, or even the address, for returning the "trade-in" old phone

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