Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad Air 3

My screen turned blueish-black in the middle of reading an article. Now I can't power it off or on and even so I hear a ding when connecting it to make sure it is charged it seems like it doesn't. What else can I do?

Posted on Oct 14, 2022 9:14 PM

Reply
Question marked as Top-ranking reply
2 replies

Oct 14, 2022 10:24 PM in response to Sagittarius131251

For iPad models with a Home button, do a simple hard reset of your iPad by holding down both the Home and sleep/wake/power button simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


OR


For much newer design iPad models, without a Home button, try the new simple hard reset procedure for the new 2018/2020/2021 iPad Pros, 2020 iPad Air 4 and 2021 iPad Mini 6 models.


1. Press and release the volume button closest to the top Power button


2. Then immediately press and release the volume button farthest from the top Power button.


3. Then, press and hold the top single sleep/wake/power button You will see the Slide to Power off button, but keep on holding down the power button until you see the Apple logo, then let it go.


Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.



Best of Luck to You!

iPad Air 3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.