Can keep train tickets in Apple wallet

I can put my train tickets in Apple wallet they will stay there that day, then the next day they are gone. I am with 02 my husband is with GifGaff and they stay in his wallet. I have contacted 02 who say their system are working fine must be the phone. So I brought a new phone and it's the same on this one

iPhone 13, iOS 16

Posted on Oct 15, 2022 1:52 AM

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Question marked as Top-ranking reply

Posted on Oct 15, 2022 5:32 PM

Hi Meandtim

Welcome to the Apple Community.


Re: "train tickets .... the next day they are gone"


Seems there is a setting which hides event passes etc. when the event date has expired.

You might need to change that setting to see if your train tickets stop getting hidden after use.


ie: Scroll down to:

"How to view, unhide, or delete expired passes on your iPhone"

in the linked article below:

Remove passes from Apple Wallet - Apple Support


And if "unhiding" reveals your train tickets ...

You might want to turn this feature off in Wallet & Apple Pay settings on your iPhone.

________________________________________________________________________


More info, if needed:

Add a transit card in Apple Wallet


Top up your transit card with Apple Pay


Use Express Mode with cards, passes, and keys in Apple Wallet


All the best :-)


1 reply
Question marked as Top-ranking reply

Oct 15, 2022 5:32 PM in response to Meandtim

Hi Meandtim

Welcome to the Apple Community.


Re: "train tickets .... the next day they are gone"


Seems there is a setting which hides event passes etc. when the event date has expired.

You might need to change that setting to see if your train tickets stop getting hidden after use.


ie: Scroll down to:

"How to view, unhide, or delete expired passes on your iPhone"

in the linked article below:

Remove passes from Apple Wallet - Apple Support


And if "unhiding" reveals your train tickets ...

You might want to turn this feature off in Wallet & Apple Pay settings on your iPhone.

________________________________________________________________________


More info, if needed:

Add a transit card in Apple Wallet


Top up your transit card with Apple Pay


Use Express Mode with cards, passes, and keys in Apple Wallet


All the best :-)


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Can keep train tickets in Apple wallet

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