Пожалуйста, возьмите 2 рубля с моего баланса

Hi Skykeeper,

Thank you for using the Apple Support Communities. You’ve posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.

Thanks!

Skykeeper,

Thank you for the clarification. We do not have access to any account info to reset your account. You have two options. You can make a purchase for a little more than your balance and pay the difference or you can contact Apple Support directly and ask them to clear the account.

Best regards.