Can not update Apple ID password, says my new passwords don’t match
Apple says my Apple password is compromised but when I try to update to a new password it keeps telling me my passwords don’t match! Any ideas? Thanks Jim
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User profile for user:
kamote0628
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Community Specialist
Hi Labdog4,
We appreciate you reaching out to us. We understand that you are unable to update your Apple ID password.
We’d like to gather additional details that may help us be in a better position to assist you.
How are you notified that your Apple ID password is compromised? Did you receive a text message, email, or phone call?
If you received a text message, email, or phone call, we recommend that you check out the article below.
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
If you are getting an error message when updating your Apple ID password, resetting your password may help.
If you forgot your Apple ID password - Apple Support
Additionally, we highly recommend that you use the "contact Apple Support" link in the article below if you believe that your account is compromised.
If you think your Apple ID has been compromised - Apple Support
Take care!