Noticed this Q was asked 2 years ago and the helpful links are no longer available. I continue to get an error message that either my iCloud ID or password are incorrect. They are not incorrect. I updated the Surface software for Windows 11 and tried again - still getting error message.
Suggestions?
Hi Delhi181,
Thanks for posting in Apple Support Communities! If you're getting a message that your password is incorrect when trying to sign in on your PC, we first suggest ensuring you're able to sign in from the website via web browser with the same credentials. If you get an error there as well, reset your password with the steps below from the article If you forgot your Apple ID password:
"Reset your Apple ID password on your iPhone or other trusted Apple device
You can also follow this process on a trusted iPad, iPod touch, or Apple Watch"
"Reset your Apple ID password on the web
If you don't have a trusted device, you can reset your password on the web—but the process might take a little longer.
When possible, the web process redirects you to a trusted device. If you'll have access to one of your trusted devices soon, it might be faster and easier to reset your password then.
Reset your password at iforgot.apple.com"
Should it continue to give you an error, tell us more about where you're seeing this. Are you trying to sign in on iCloud for Windows or another service? Can you sign in successfully on other devices?
Cheers!
Synching iCloud with Surface Pro 6
